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한국으로 이미 받아버린 damaged item, return 없이 replacement - 아마존

2008/09/28 18:51::mail sampler

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언제나 실망시키지 않는 아마존씨..

친구에게 선물한 장난감이 고장난 거였어요 글쎄..
그래서 아마존씨한테 메일을 썼어요..

Order Id: 002-3746659-2606650
Comments:I gift this item my friend. But the toy has no sounds. The item was damaged. My friend's husband open the toy and try to repair it, but failed. So she has no package, cannot return. Please reply this.

Shipment #2: Shipped on August 14, 2008

아마존씨 replacement 해주겠다고 답장해주고 replacement 해줬어요.

Hello,

I'm so sorry about the problem you had with your "My Design Music Player." I've placed a new order for you at no charge. Here are the details:

Order Number: 102-4722855-1748255
Shipping Speed: Two-Day Shipping
Estimated Delivery Date: September 05, 2008

그런데 방금.. 왜 리턴 안하냐고 메일이 온거에요..

Subject: REMINDER: Return of Order 002-3746659-2606650

Hello from Amazon.com.

We're writing in regards to Order 002-3746659-2606650. We
hope you're pleased with the replacement order completed on 14-Aug-2008.

We have not yet received the return of the item(s) in your original
shipment. We wanted to remind you that you have only 10 more
days from the date of this e-mail to return the item(s) we replaced.

PLEASE NOTE: As we stated in our previous e-mail confirming
your replacement order, if you do not return the item(s) in your
original shipment, we will charge the credit card associated with
the original order for the cost of the item(s). Please contact us if
you would like to pay for the items with a different credit card.

If you no longer have the return label you printed from our web site,
please package your return securely, include the original packing slip
or order number, and send it to:

re: DKjLRdnQR
Amazon.com - Returns
172 Trade Street
Lexington, KY 40511
USA

We will refund you the cost of return shipping. We appreciate your
cooperation.

Thank you for shopping at Amazon.com.

갑자기 머리에 스팀이 돌았어요.. ㅠㅠ
그래서 나 리턴 못한다고 처음부터 말했다.. 이메일 체크해봐~ 라고 다시 보냈죠.

Order Id: 002-3746659-2606650
Comments:
Dear amazon.com
I wrote, I cannot return. Please check previous customer center emails and reply me.
"I gift this item my friend. But the toy has no sounds. The item was damaged. My friend's husband open the toy and try to repair it, but failed. So she has no package, cannot return. Please reply this."

그랬더니 미안하다고 메일이 다시 왔네요..
한국에 이미 와버린 물건 리턴할 수 없으니 리턴 없이 이와 같은 방법으로 하시면 되겠지만 너무 많이 써먹으시면 곤란하답니다~

Thank you for writing to us at Amazon.com.

Please accept my sincere apologies for any inconvenience you may have experienced.

From the content of your email message, I understood that you gifted this item to your friend.

Hence, I kindly request you or your friend not to return the item. Further, I have made a note on your account that you are not to be charged for the replacement item sent in Order #002-3746659-2606650.

Please know that you are a valued customer of Amazon.com, and I am very sorry if our previous message caused you any offense.

Thank you for shopping at Amazon.com.

실시간 세일 정보 해외쇼핑몰 세일 & 할인쿠폰_한글정보

amazon, email, refund, return, 리턴, 아마존, 영어메일

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이번엔 알트랙 라이브챗~~~!!!! 가격조정

2008/05/20 23:41::mail sampler

select country!

요즘 예림 아빠가 낚시에 빠져가지구요 ;;;;
주말마다 각종 바다와 강으로 예림이와 예림엄마를 끌고 다니고 있습니다.
이에 동조해서 예림 엄마는 각종 아웃도어웨어를 질러주는 쎈스~

그래서 알트랙 할인쿠폰이 나온 것을 기념하여 알트랙에서 질러주었습니다.
사실은 노스페이스 썬햇이 알트랙밖에 없었답니다 ;;;;

altrec.com 20%할인쿠폰springfling20(~5/30) 자세히..
Deep Discounts on Thousands of The North Face Closeouts
Burton Snow Board Sale
Break for Spring
Deal of The Day: 20-50% off One Product, for One Day, Everyday
Sale
outlet
Memorial Day Sale: Up to 50% off + 20% off Purchase using coupon code springfling20 Expires on 5/30/08
15% off your entire online order (excludes North Face items) coupon code PPP15 Expires: Limited
not work $30 off a $125 purchase! Use Coupon Code AFF8PC14 Expires: 05/31/2008
not work 20% off any purchase of $100 or more! Use Coupon Code AFF8PC13 Expires: 05/31/2008
La Sportiva Sale 20% off Coupon Code LASPO0508DFV78 Expires 05/24/08
15% off Pacific Outdoors Coupon Code PACO216DFJK Expires: Dec 15, 2008

알트랙 쿠폰 중 15% 할인쿠폰을 이용해서 (왜 쿠폰들은 노스페이스 할인은 안됩니껴~~!!!!)
아래와 같은 장바구니를 구생했어요~

QTY PRODUCT OPTIONS PRICE
1 MERRELL SHOES Men's Jungle Moc Shoe (Nubuck) (SKU#47614)
Color: Brown
Size: 9 $74.95 1 THE NORTH FACE Men's Short Sleeve Apollo Tee (SKU#298356)
Color: Black
Size: Medium $34.95 1 THE NORTH FACE Hyvent Hiker Hat (SKU#326397)
Color: Black $27.95 1 THE NORTH FACE Men's Short Sleeve Vaporwick Ruckus T-Shirt (SKU#229606)
Color: Black
Size: Medium $24.95 Shipping & Handling (Free Shipping) $0.00 Discount ($11.24) Tax $0.00 Total $151.56

근데 노스페이스 할인 못받은게 못내 아쉬워서 검색을 좀 했더니 레이에서 2번 아이템을 10달러 가까이 싸게 팔아요!!! 우와우와!!!
캔슬할까하다가 알트랙의 프라이스매치를 받을 요량으로 라이브챗에 도전했는데 30분 가까이 연결이 안되는 겁니다. 얘네들이 확인하기 전에 레이에 품절이 나면 안되는데!!!

프라이스 매치의 기본! 같은 디자인(모델명), 같은 칼라, 같은 사이즈를 반드시 타 사이트에서 저렴하게 팔아야 합니다. 별 다섯개에요~~~

30분이나 연결이 안되어서 메일도 보내고, 커스터머 서비스에 연락도 하고 별 짓을 다했는데 혹시나 해서 라이브챗 연결할 때 이름을 a로 했더니 (알파벳 순서에서 앞서면 일찍 연결해줄까봐) 금방 연결이 되었어요. 운인지 천운인지 럭키인지~~~

뭔 일로 말걸었냐 하길래 메일에 썼던 거 기냥 복사해서 붙였어요~

You are now chatting with christinap

christinap: hello

christinap: how can i help you?

astalive: I contact to you via live chat, but I could not contact you.
I found one price match item from my recent order #Invoice: 1169112
Men's Short Sleeve Apollo Tee (#298356)
Color: Black
Size: Medium 1 $34.95

http://www.rei.com/product/762067?cm_mmc=cse_froogle-_-datafeed-_-product-_-na&mr:trackingCode=898761B1-0625-DD11-98CA-001422107090&mr:referralID=NA

your price is $34.95. Rei's price is $24.83.

Can you price match this? Please reply me.

christinap: yes as long as they are the exact same thing including size, color and style

astalive: Can you price match this?

christinap: im looking at it now it does take a little while to research so hang on

astalive: Ok, I will wait

christinap: J******** L**
is this you?

astalive: yes, I am

astalive: My email address is a*******@gmail.com

christinap: ok thanks

christinap: looks like the same thing so i will work on crediting it right now

astalive: Thanks

christinap: i will add a credit to your cc for 10.63 which is rei price -5%

astalive: Thanks~ have a nice day!

christinap: you too

보이시죠? 프라이스 매치 해주겠대요. LUCKY

실시간 세일 정보 해외쇼핑몰 세일 & 할인쿠폰_한글정보

altrec, merrel, outdoor, sports, THE NORTH FACE, 노스페이스, 머렐, 아웃도어

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첫 주문 시 authorization code를 요구하는 경우

2008/04/23 16:09::mail sampler

select country!

funnyshopper가 상담해드린 내용 중 좋은 케이스가 있어 게시합니다

Thank you for ordering with ****.com. We started processing your order for the *****, but since this is the first international order we have on record with you, we need to verify the OOO card account that was used to place the order. Could you please call the bank that issued the OOO card ending in XXX and ask them for the authorization code for the transaction authorization in the amount of $XX.XXUS dated 4-09-08? They will only release that information to the card holder, and if you can provide us with that number, we can match it to the authorization code issued to us and release your order for shipping. You might also find the authorization code listed under pending transactions if you check your account online. We apologize for the delay this verification process has created, but we do everything we can to protect our customers and ourselves from potential credit card fraud. Once this initial transaction is completed, this verification will not be necessary for any future orders.

Also, could you please e-mail us your proper shipping address? We want to be sure we get the information on your package in the correct format.

첫 주문 시 authorization code를 알려달라고하는 경우가 있습니다.
XXX으로 끝나는 OOO 카드의 XX.XX달러짜리 승인번호를 알려달라고 합니다.
승인번호가 자기네가 알고 있는 것과 동일하면 쉽해줄거래요.
그리고 배송주소도 이메일로 보내달래요.
즉 이메일로 카드 승인번호 (authorization code)와 배송받을 주소를 알려주시면 됩니다.
이건 첫번째 오더인 경우에만 확인하는 거니까 이번만 넘기면 다음부터는 그냥 쉽해줄 거에요 ^^

실시간 세일 정보 해외쇼핑몰 세일 & 할인쿠폰_한글정보

authorization code, 승인, 해외주문

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'mail sampler'에 해당되는 글 23건

한국으로 이미 받아버린 damaged item, return 없이 replacement - 아마존

이번엔 알트랙 라이브챗~~~!!!! 가격조정

첫 주문 시 authorization code를 요구하는 경우

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